Microsoft Dynamics CRM is more than a Customer Relationship Management (CRM) solution, it moves your enterprise beyond traditional CRM and acts as the cornerstone of your lasting customer loyalty. Microsoft Dynamics CRM enables midsized to large enterprises to coordinate sales, support and marketing personnel to collaborate and offer personalized products, services and support that helps to meet your customer relationship needs and help you increase your competitive advantage.
With multiple business groups, complex security requirements, and multiple users around the globe, managing customer relationships across the enterprise can be a challenge. With Microsoft Dynamics CRM, you can be confident your CRM solution will provide enterprise level performance and scale to support the needs of your local and global business groups. CRM can deliver efficiency gains like shorter sales cycles, reduced marketing costs, and superior customer engagement, while aligning your business processes, people, and technology to help you attract and retain more customers.
Recognized as a leader in Gartner’s “Sales Force Automation Magic Quadrant” report and taking the title of “Market Leader for Enterprise CRM Suite” from Salesforce.com, Microsoft Dynamics CRM provides everything your sales team needs to succeed on an enterprise scale, supporting multiple divisions and large volumes of data.
No CRM on the market has tighter, more powerful Outlook, Office 365 or SharePoint integration than Microsoft Dynamics CRM. Sales can even work from their email sending messages to prospects and customers, while it is all tracked seamlessly into Microsoft Dynamics CRM to be shared with other users. This will ensure buy-in from your sales team. With a similar interface to other Microsoft products, your employee training time will be minimal – so they can get to work closing more deals.
Regardless of where new opportunities arise, your sales team will have real-time access to accurate customer data to close new deals and service existing customers.
There is no better way to understand the impact an ERP solution can have on your business than to see it for yourself! Request a live demo and see first-hand why Microsoft Dynamics AX is the next generation in ERP.